FAQs

General Questions

Yes, we offer a free 5-10 minute discovery call with Dr. Lazarus to verify eligibility for our Train+ or Master Health Program. No medical advice or recommendations are provided. Our friendly staff is also happy to answer any questions you may have.
Dr. Lazarus is a board-certified functional medicine practitioner, certified nutrition specialist, and personal trainer with 20 years of clinical experience in holistic medicine. Our health coaches are certified health coaches, nutrition experts, and personal trainers.
We provide a health assessment to evaluate your current health status, various health resources, and an engaging Intro Health Program for you to experience how effective our health programs are.
Members receive ongoing support, access to exclusive health resources, and a platform to connect with like-minded individuals on their wellness journey.

Yes, we accept health savings accounts. Please verify your eligibility with your personal policy.
Yes, we offer flexible payment methods for the Train+ and Master Health Programs, including Care Credit flexible financing.
We are out of network and do not bill health insurance directly. However, we can provide a superbill for you to submit to your insurance for direct reimbursement. Please check with your insurance provider for specific details regarding your plan.
Yes, our exclusive supplement product line is available to everyone. However, we highly recommend discussing which formulas are best for you to ensure safety and efficacy.

We’ve witnessed hundreds of people achieve their health goals with our programs. Success varies by individual, but adherence to the entire program ensures improvement in all aspects of health. Dozens of patient success stories are available on our website.
Participants have achieved incredible weight loss, boosted strength and energy, repaired and healed their gut, and eliminated brain fog and sleep issues. Programs span from 3 to 6 months.
The programs include meal plans, fitness routines, supplement prescriptions, valuable worksheets, instructional videos, health resources, check-ins, and community engagement. The Train+ and Master programs are highly personalized.
The Automated Train Program is a self-guided journey towards better health, offering comprehensive resources and tools without personalized coaching. It includes Modules 1-7, access to the Lazarus VIP Community, email support, nutraceutical discounts, and optional lab add-ons.
Yes, while it is self-paced and not personalized with a coach, it can be customized to your health goals using the optional lab add-ons.
Train+ combines automated content with 1:1 coaching. It includes everything in the Train program, advanced functional blood tests, microbiome & genetic testing, a dedicated coach, custom fitness routines, custom nutrition & supplement protocols, and weekly live meetings.

Participants will work with Dr. Lazarus and have meetings in each module with a coach to ensure complete understanding and opportunities for questions and discussions.
The Master Concierge Service is our premium program for a fully personalized health and functional medicine experience. It includes everything in Train+, concierge medical benefits, Dr. Lazarus as your private coach, longevity/aging testing, a CGM medical device, additional modules (1-10), and quarterly check-ins after completion.
Refunds are not offered, but we trust in the program’s value. Accommodations are possible within the first two weeks of the Master program for valid concerns with written documentation.
The Train+ and Master Health Programs are all-inclusive and do not have additional fees. There may be additional costs for prescribed nutraceuticals based on specific lab results.
Yes, we offer the Maintain Program, which provides ongoing support and resources to sustain your progress. It includes continuous access to updated coaching content, quarterly coaching check-ins, functional labs every six months, continuous nutrition plans and fitness routines, nutraceutical discounts, and monthly health challenges.

A Functional Medicine Consultation is a private meeting with Dr. Lazarus for a detailed discussion of your medical history, symptoms, conditions, and health goals. It includes functional lab recommendations, lab results interpretation, a functional medicine holistic treatment protocol, and a personalized fitness/nutrition prescription. It does not include lab tests or supplements.